Returns & Exchanges
At Whalebone, we want you to love your new look, so we offer a seamless 30-day return policy for all unworn apparel in original condition. Simply initiate your request through our portal to receive a prepaid shipping label or exchange credit.
Start Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the original items with all tags attached into the shipping mailer and include the provided packing slip.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your return, a refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing